xajee's Privacy Policy
Your personal information is completely safe at xajee. This policy transparently describes how we collect, store, and use your data.
Introduction and Applicability
xajee is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how xajee collects your personal information, how it is stored and processed, and what your rights are.
When you use xajee's website (xajee.cam), mobile version, or any of our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This privacy policy applies to all pages, products, and services of xajee. We may update this policy from time to time. For any significant changes, we will notify you by email.
This policy has been prepared in accordance with applicable laws and regulations of Bangladesh. We follow international data protection standards and keep your information secure using SSL encryption technology.
What Types of Information We Collect
During the process of registering and using services at xajee, we collect various types of information. This information helps us provide you with the best service.
2.1 Information You Provide Directly
Information you voluntarily provide when you create an account or use our services at xajee:
- Full name and username
- Email address
- Date of birth (for age verification — only individuals aged 21 or above may register)
- National ID card or passport number (for identity verification)
- Bank account or mobile banking details (bKash, Nagad, Rocket)
- Address and contact information
2.2 Automatically Collected Information
When you visit xajee's website, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Date, time, and duration of visit
- Which pages were visited
- Information collected through cookies and similar tracking technologies
- Referral source (where you came from before reaching our website)
2.3 Transaction-Related Information
Details of financial transactions carried out on your account, including deposit amounts, withdrawal amounts, betting history, and reward details.
How Your Information Is Used
xajee uses your personal information only for specific and legitimate purposes. We never sell or transfer your information to third parties without authorization.
Account Management
Your information is used to create and manage your account, verify your identity, and ensure the security of your account.
Payment Processing
To securely process deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer.
Customer Support
To enable our 24/7 live chat support team to assist you effectively and resolve your issues quickly.
Fraud Prevention
To detect and prevent illegal activity, money laundering, and fraud, and to ensure the security of the platform.
Service Improvement
To conduct analysis for continuously improving our platform, game library, and overall user experience.
Communication and Notifications
To keep you informed about important account updates, new promotions, and changes to our services.
Data Storage and Security
xajee places the highest priority on the security of your personal information. We use advanced technology and strict procedures to keep your data secure.
4.1 Encryption and Technical Security
Our platform uses 256-bit SSL encryption, equivalent to the standard used by banks and financial institutions. All data transmissions are carried out through encrypted channels. Our servers are stored in secure data centers and are subject to regular security audits.
4.2 Access Control
Only authorized xajee staff can access your personal information, and only as required for their work. All staff operate under strict confidentiality agreements.
4.3 Data Retention Period
We retain your information for as long as your account remains active or as needed to provide services. Even after an account is closed, transaction records are retained for a specified period to meet legal obligations.
Important: No xajee staff member or representative will ever ask for your account password. If anyone asks for your password, contact us immediately at [email protected].
| Data Type | Purpose of Retention | Retention Period |
|---|---|---|
| Identity Verification Data | Security and legal compliance | 5 years after account closure |
| Transaction Records | Financial auditing and fraud prevention | 7 years after account closure |
| Communication Logs | Dispute resolution and service improvement | 3 years after account closure |
| Technical Logs | Security monitoring | Up to 90 days |
| Marketing Preferences | Communication management | Until consent is withdrawn |
Data Sharing and Disclosure
xajee does not sell your personal information. However, in certain circumstances we may share necessary information with trusted third parties.
5.1 Service Provider Partners
We work with qualified third-party service providers for payment processing, identity verification, technology infrastructure, and customer service management. These partners process your information only according to our instructions and operate under strict confidentiality agreements.
5.2 Legal Obligations
If we are faced with a court order, demand from a regulatory authority, or any other lawful legal process, we may be required to disclose information in accordance with applicable law.
5.3 Business Transfers
If xajee undergoes a business merger, acquisition, or asset transfer, your information may be part of the transferred assets. In such cases, we will notify you in advance.
5.4 Responsible Gaming Organizations
In cases involving responsible gaming concerns, limited information may be shared with relevant organizations for your protection.
xajee never sells your information to advertisers or unrelated third parties. Your privacy is a commitment we do not compromise on.
Cookies and Tracking Technologies
xajee uses cookies and similar technologies to improve your browsing experience and to operate our services more effectively.
6.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. They maintain your login state, ensure security, and remember your preferences. These cookies cannot be disabled.
6.2 Analytics Cookies
These cookies help us understand how users are using xajee. This information is aggregated anonymously and used to improve our services.
6.3 Functionality Cookies
These cookies remember your preferences, such as language selection, display settings, and other settings for a personalized experience.
6.4 Managing Cookies
Most cookies can be controlled or disabled by changing your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Your Rights
xajee respects your right to data protection. You have the following rights:
7.1 Right of Access
You can find out at any time what information we hold about you. Upon sending a request to our support email, we will provide you with a copy of your data within 30 days.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will help you update it easily through account settings or support.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information to meet legal obligations.
7.4 Right to Restrict Processing
You may request to restrict the processing of your information in certain circumstances, such as if you are disputing the accuracy of the data.
7.5 Right to Withdraw Marketing Consent
You may opt out of promotional emails or communications at any time. Each marketing email contains an unsubscribe link, or you can send a request directly to [email protected].
To exercise any of your rights or to make any data protection request, contact us at [email protected]. We will respond to your request within 30 days.
Protection of Minors
xajee is for individuals aged 21 and above only. We do not collect data from minors or provide services to them.
The age verification process is strictly followed at the time of registration. If we become aware that a minor is using our services, that account will be immediately closed and all associated information will be deleted.
If you believe a minor is using xajee, please notify us at [email protected].
Policy Changes and Updates
xajee may update this privacy policy from time to time. For any changes:
- We will update the "Last Updated" date on this page
- For significant changes, we will notify you by email
- Continued use of xajee after changes will be considered your agreement to the new policy
- If you do not agree to the new policy, you may close your account
We recommend that you review this policy regularly so that you are always informed about our data protection practices.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team is always ready to assist you.
[email protected]
24/7 direct support in Bengali — via the live chat button on the website
Up to 30 days for email; instant support on live chat
xajee.cam
We will sincerely work on any privacy-related complaints you have. Our goal is to build xajee as the safest and most transparent online gaming platform in Bangladesh.